Refund policy

Return & Refund Policy – Bluemart

At Bluemart, we strive to ensure you have a smooth and satisfying shopping experience. If for any reason you are not completely satisfied with your purchase, we’re here to help.

🔄 Return Policy (7 Days)

You may request a return within 7 days of receiving your order.

Eligibility for Returns:

  • The item must be unused, unworn, and in its original condition

  • All original packaging, tags, and accessories must be intact

  • Proof of purchase (order ID or receipt) is required

Non-Returnable Items:

  • Items marked as final sale

  • Products that are damaged due to misuse

  • Personal care items (if opened or used)

Return Process:

  1. Contact our support team with your order details

  2. Our team will guide you through the return approval process

  3. Once approved, arrange the return shipment as instructed

  4. After inspection, your return will be processed

💸 Refund Policy (3–5 Business Days)

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

Refund Details:

  • Approved refunds will be processed within 3 to 5 business days

  • The amount will be credited to your original payment method

  • In case of Cash on Delivery (COD) orders, you may be asked to provide bank details for the refund

Important Notes:

  • Shipping charges (if any) are non-refundable

  • Refund processing time may vary depending on your payment provider

📩 Need Help?

If you have any questions about returns or refunds, feel free to contact our support team. We’re always here to assist you.

Thank you for shopping with Bluemart 💙